BIC Scholastic

1. Information We Collect

Depending on your use of the App, we may collect the following categories of information:

a. Account and Identification Information

This may include:

• Name
• Student or employee identification number
• Institutional email address
• Username and account credentials
• Campus, programme, course, semester, and academic affiliation
• Profile information provided through the institution

b. Academic and Learning Information

The app may process information relating to your academic activities, including:

• Course enrollments
• Class schedules
• Attendance records
• Assignments and submissions
• Grades, marks, and academic results
• Learning activities and progress
• Feedback and assessment information
• Academic communications

c. Technical and Usage Information

When you use the app, certain technical information may be collected automatically, such as

• Device type and operating system
• App version
• IP address
• Login and access information
• Date and time of access
• App performance and diagnostic information
• Information about how features of the app are used

d. Information You Provide

We may also collect information that you voluntarily submit through the app, including messages, feedback, support requests, uploaded documents, or other content.

2. How We Use Your Information

BIC may use information collected through the app to:

• Provide and administer educational and LMS services
• Authenticate users and maintain account security
• Provide access to courses, academic records, schedules, and learning resources
• Record and manage attendance, assessments, grades, and academic progress
• Communicate with students, faculty, staff, and authorized users
• Respond to support requests and resolve technical issues
• Improve the functionality, usability, security, and performance of the app
• Monitor and maintain the reliability of institutional systems
• Meet applicable legal, regulatory, accreditation, and institutional requirements
• Protect the rights, safety, and security of BIC, its users, and its systems
• Support quality assurance, academic administration, and institutional reporting

We will use personal information only for legitimate educational, administrative, operational, security, or legal purposes.

3. How We Share Information

BIC does not sell personal information.

Information may be accessed or shared where necessary with:

• Authorised BIC personnel who require the information to perform their institutional responsibilities
• Faculty, academic, administrative, and support teams where necessary for educational or administrative purposes
• Authorized service providers supporting the operation, maintenance, hosting, security, or functionality of the App
• Affiliated or partner institutions where required for legitimate academic or administrative purposes
• Government, regulatory, accreditation, or law-enforcement authorities where disclosure is required or permitted by applicable law

Third-party service providers are expected to handle information in accordance with applicable contractual, security, and privacy requirements.

4. Data Security

BIC takes reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.

Users are also responsible for maintaining the confidentiality of their login credentials and should not share their passwords or account access with others.

Although we take reasonable steps to protect information, no electronic system or method of transmission can be guaranteed to be completely secure.

5. Data Retention

BIC retains personal information for as long as reasonably necessary to provide educational and institutional services and to meet applicable academic, legal, regulatory, accreditation, financial, quality assurance, and record-keeping requirements.

Retention periods may therefore vary depending on the nature and purpose of the information.

When information is no longer required, BIC may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements and institutional policies.

6. Children's and Students' Privacy

BIC Scholastic LMS is an institutional educational platform intended for authorised users of Beaconhouse International College.

Where users are under the applicable age of majority, information is processed in connection with the educational services provided by the institution and in accordance with applicable law and institutional requirements.

The App is not intended to be used as a general-purpose social platform or to knowingly collect personal information from children for advertising or commercial purposes.

7. Cookies and Similar Technologies

The App may use technologies necessary for authentication, security, session management, functionality, analytics, and performance.

These technologies may collect technical or usage information necessary to operate and improve the App.

BIC does not use personal information collected through the App for targeted advertising.

8. Third-Party Services

BIC Scholastic LMS may rely on third-party technology or service providers to provide hosting, authentication, notifications, analytics, security, infrastructure, or other technical services.

Where applicable, such providers may process limited information on BIC's behalf to provide the relevant service.

The App may also contain links or integrations to external services. When you access an external service, its own privacy policy and terms may apply.

9. Notifications

The App may send push notifications relating to academic activities, announcements, schedules, assignments, assessments, institutional communications, or other relevant LMS activities.

You may be able to manage notification permissions through your device settings.

10. Your Privacy Rights

Depending on applicable law and institutional policies, you may have rights relating to your personal information, including the right to:

• Request access to personal information held about you
• Request correction of inaccurate or incomplete information
• Ask questions about how your information is processed
• Request deletion where applicable and where BIC is not legally or institutionally required to retain the information
• Raise a privacy-related concern or complaint

Requests may be subject to appropriate identity verification and applicable legal, academic, regulatory, or record-retention requirements.

11. Account and Access Management

Access to BIC Scholastic LMS is generally provided through institutional authentication or credentials issued or managed by BIC.

If your relationship with BIC ends or your institutional access is withdrawn, your access to the App may be suspended or terminated in accordance with institutional procedures.

12. Changes to This Privacy Policy

BIC may update this Privacy Policy from time to time to reflect changes in the App, institutional practices, legal requirements, or technology.

When significant changes are made, the updated policy will be published through an appropriate BIC channel.

The “Effective Date” at the beginning of this policy indicates when the current version became effective.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information through BIC Scholastic LMS, please contact:

Beaconhouse International College

Pakistan

Email: info@bic.edu.pk

Website: https://bic.edu.pk/

For technical support relating to BIC Scholastic LMS, please contact the designated BIC LMS/IT support team.